What is your return policy?
Returns are accepted, however there will be a $5.00 restocking fee that will be automatically deducted from your refund payment.
Items must be return in the same condition it was receive. Any sign of tear or wear will not be accepted and your payment will not be refunded.
Please be really sure before you place an order.
What types of shipping method do you offer?
Unfortunately, as of right now we only offer USPS Ground shipment. Due to the fact that it may take a few days to clear your payment, we can not offer overnight delivery
Is this a secure website?
Yes. Ecrater is a safe site. If you still feel unsure, you can contact Ecrater for further questions regarding privacy and security.
Payment made through Google or Paypal are two of the safest way to make your payment. Any concerns regarding privacy & security during the checkout process should be directed to Paypal and Google.
Where does my personal information go?
All payment information is handle through paypal and Google. Please read their terms and conditions as well as their privacy policy if you have any question.
Whatever personal information directed to me will be kept confidential and destroy once payment and shipment are clear.
